Due to air quality monitoring networks typically having a large number of monitors, you need to ensure that each unit is working to the best of its ability throughout the duration of your project. This ensures you’re provided with accurate, quality data to depict the pollution environment and helps you to reach your project goals. To maintain your Zephyr® monitors, EarthSense offer an in-house service where our dedicated Engineers will carry out:
Continuous Monitoring of Your Zephyr®
To ensure there’s no loss in data quality throughout the duration of your pollution monitoring projects, we run an Automated Fleet Review (AFR) which is an automated diagnostics tool that provide rapid identification of any faults and anomalies that may occur. This enables EarthSense’s in-house data scientists to keep on top of the performance of your Zephyr® air quality monitor. Doing this makes certain that you can have confidence in using your measured data for your project, be it baseline monitoring, monitoring traffic emissions or evidencing how well your mitigation strategies are working.
For continuous provision of the best possible air quality measurements, EarthSense’s in-house data scientists also monitor sensor degradation and will notify you when your units need to be recalibrated or need cartridge replacements throughout your subscription.
In-house Technical Support
Our friendly support team will provide you with comprehensive service levels and technical assistance when it comes to any help regarding your Zephyr® air quality monitors. Whether you’re out in the field and need help with deployment or need assistance with setting up your Zephyr® and how to receive air quality data, the support team are on hand via phone or email. They are often able to provide remote resolutions for majority of technical problems and are able to give data quality advice including remote calibrations.
Data Access
Access to air quality measurements is available through EarthSense’s MyAir® web application. This is where your Zephyr® data can be further analysed, downloaded, or viewed alongside MappAir® modelling data for added context to your measurements. Zephyr® data can also be integrated with third party systems via Application Programming Interface (API). The ongoing servicing and maintenance options, will ensure that your Zephyr® monitoring network performs up to standard, allowing you to have confidence in obtaining data and understanding and mitigating against unsafe air.
Fieldwork
Taking away the overhead of maintaining your Zephyr®, EarthSense provide a fieldwork offering for an additional cost. Fieldwork Engineers will keep on top of your hardware for you, from deployment to cartridge swaps and cleaning solar panels to decommissioning your units at the end of your subscription.
Winter readiness (Oct/Nov)
During October and November, in preparation for the winter we run:
- Sensor inspection / clean
- Solar panel power output monitoring
- Solar optimisation check